Workflow efficiency updates for invoicing and prepaid credits
In billing, details matter – a lot. This is why we continue to improve usability. Specifically, we know how important it is to gain visibility into prepaid credits and ensure that customers are not surprised by overages.
Increase invoicing efficiency
We streamlined invoicing workflows. You can now issue one-off, immediate fixed fee invoices within minutes. In addition, we increased invoice issuance throughput by 5x, which means you can continue to count on Orb to handle large data loads and support exponential growth.
Set up credit usage alerts with one click
Stay on top of customer usage to proactively communicate at the right time by creating balance alerts in Orb. You can create these alerts to notify you when your customers' credit balances are low or depleted. This can help you and your team prevent surprises and create positive customer experiences.
Manage prepaid credits more easily
You can now enable prepaid credits in the Orb dashboard and select the currency for your needs. Learn more about setting up prepaid credits here.
That's it for this update. If you have any feedback on the feature enhancements, please comment on this post.