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Changelog byAnnounceKit

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Feature
a year ago

Invoicing through Netsuite

Orb now supports invoicing customers through NetSuite. Now, you can choose to invoice customers via Orb natively, or Stripe Invoicing, Quickbooks, Bill.com, or Netsuite.  

Similar to other integrations, this invoicing process syncs each line item on the invoice individually, attaches the appropriate NetSuite product, and links it to a customer in your NetSuite instance.

Orb additionally pushes revenue recognition information to NetSuite, which allows you to leverage NetSuite's Advanced Revenue Management module to properly recognize revenue for subscriptions in Orb.

Connect your NetSuite account in the Settings page in the Orb dashboard, and click here <https://docs.withorb.com/guides/invoicing/invoicing-providers/netsuite> to read more about invoicing via NetSuite.


Dashboard
a year ago

New Webhooks Hub

You can now debug your webhooks in our easy to use developer portal. From here you can configure new webhooks, test them to ensure your server is ready to accept events, view all the webhook events we've sent to your server, and resend any event. Try it out here!

a year ago

Support for multiple contact emails per customer

We have added the ability to CC additional recipients in automated invoice emails for customers. Previously, these were sent only to the customer's primary email.

If set, the Additional emails option in the customer details section will show the list of email recipients that will be CC'd. The customer setting can be updated via the customer edit dialog.

There is a new additional_emails field to control this configuration in the edit customer API.

Read more about invoice emails in our docs!

APIFeature
a year ago

Billable metric APIs

Orb now supports programatic access to billable metrics, allowing you to interact with them from the API. Billable metrics are a core resource in Orb that define how events translate to quantities that you bill for. The new metric APIs allow for a more declarative deployment model for your Orb integration.

You can use these APIs to create several metrics corresponding to a combination of properties in your codebase, and use the fetch endpoints to show metric metadata on your custom dashboards. Reflecting the powerful capabilities of Orb's extensible platform, the creation workflow supports a full SQL query to express your metric.

See the docs for more information!

Improvement
a year ago

Prepurchase voids

We've added the ability to void or refund a credit block while handling downstream accounting correctly. From the adjust credits modal, you can void or refund a credit block and specify any amount on the block up to its initial balance. Orb also supports voiding partially consumed blocks, including scenarios where recognized revenue must be unrecognized. This can be used to reverse data errors or refund requests from your customers while maintaining accurate booked, deferred, recognized, and refunded revenue for accounting purposes. 


FeatureIT Administration
a year ago

Now available: Admin console and SSO controls!

Orb's Admin console is now generally available! This allows company administrators the ability to manage access to their Orb instance - managing individual user access and permissions, as well as SSO setup and controls.

Full functionality is limited to organization admins, but all members have access to a read-only list of other members in the organization. Reach out to the Orb team for admin permissions.

SSO controls are now available in Orb as well: administrators can now configure authentication with a SAML SSO provider such as Okta, and can furthermore require that all users in an individual Orb instance use SSO to log in.


a year ago

Filtering void invoices in the customer portal

We have added the ability to filter out voided invoices from being shown in the customer portal, allowing you to provide your customers with their current billing period usage and past invoice history, without the confusion of any voided, unpayable invoices.

Configure this option from the Orb dashboard in the account invoice settings tab and read more about the customer portal in our docs!



a year ago

One-off invoices

You can now create one-off invoices, useful for billing for one-time or ad-hoc charges your customers may incur. One-off invoices inherit all the capabilities of invoices created from subscriptions and can be created via the dashboard or API.

Subscription Management
a year ago

Backdated cancellation UI

Orb now supports a UI for cancelling subscriptions with an effective date in the past. Similar to cancelling subscriptions in the past via the API (see our docs), this action automatically handles the invoicing implications of this action including voiding and deleting past invoices. The Orb UI also supports a preview of the invoices that will be voided and deleted when the subscription is cancelled.

FeatureRevenue Reporting
a year ago

AR Aging Report

The accounts receivables (AR) aging report is now available for download in the Reports tab. This report provides an overview of the financial health of your outstanding invoices. It shows all unpaid invoices, grouped by how many days they are overdue, and can be split by customer, invoice, plan, or subscription.