a year ago
Prepurchase voids
We've added the ability to void or refund a credit block while handling downstream accounting correctly. From the adjust credits modal, you can void or refund a credit block and specify any amount on the block up to its initial balance. Orb also supports voiding partially consumed blocks, including scenarios where recognized revenue must be unrecognized. This can be used to reverse data errors or refund requests from your customers while maintaining accurate booked, deferred, recognized, and refunded revenue for accounting purposes.