We now integrate with Anrok for tax calculation and reporting, which comes with full support for all Orb invoices. Alongside our existing Avalara and TaxJar integrations, our Anrok integration enables you to run a global business, with streamlined VAT and GST compliance and sales tax automation. To begin using Anrok, reach out to the Orb team to enable the functionality in your environment.

You can now configure Orb to send a webhook whenever a customer is edited. This makes it easier to keep data in sync between Orb and your production systems. Check out our docs for more information!

We've added a "maximum spend" concept to our pricing models! This allows you to configure plans with a spend-cap at the price or the plan level from the plan or subscription creation flows.

We've also added support for limiting spend on an individual invoice at the line item or invoice level through the existing invoice edits flow.

Billable metrics can now be copied from test mode to live mode! This makes it easy to experiment with your event shape and metric definition in test mode, then copy the metric to live mode and start using it in real plans. You can find this action on the billable metric list and detail pages.

We've added a "maximum spend" concept to our pricing models! This allows you to configure plans with a spend-cap at the price or the plan level from the plan or subscription creation flows!

We've also added support for limiting spend on an individual invoice at the line item or invoice level through the existing invoice edits flow.

Orb is designed to remove manual toil from the invoicing process while still giving you the ability to make manual adjustments when needed. To better support this, we've added the option to manually issue invoices in the webapp or API rather than having Orb issue them automatically.

When manual invoice review is turned on, invoices that have passed their grace period will appear as "Action needed", indicating that they can be manually issued. These invoices can be edited and won't be sent to customers until manually issued.

Manual invoice review can make it easier to get started with Orb Invoicing, allowing you to validate that invoices are correct before sending them to customers, and unlocking enterprise workflows that require manually reviewing and adjusting invoices for customers each billing period.

The new Orb customer portal is now available.

With the customer portal, your customers have a central place where they can view their full invoice history.

Customers can also get a glimpse of their consumption rate for the current billing cycle. Any invoices that require action are automatically surfaced to customers, to help improve collections.

Customers can pay their invoices directly, just as they have been able to with Orb Invoices.

To provide access to the portal for your customers, visit the internal customer view and click the three-dot menu at the top of the page or use Orb's get customer API endpoint.

You can read about sharing invoices and the customer portal in our docs here.

Orb has updated how our invoice line items appear.

The new design makes it easier for your customers to understand usage levels and price calculations.

Instead of breaking down the line items like this:

customers will now see them as pictured here:

The flow to create billable metrics has been updated to make customization easier. You can now convert your partially built drag and drop billable metric into custom SQL.

This change allows you to take advantage of the ease of building a billable metric with the drag and drop UI and the power of custom SQL.

We've optimized Orb's event ingestion pipeline to make your events visible in Orb faster after initial ingestion. Previously, with high throughput workloads, the most significant contributor to delays was our idempotency deduplication. We've improved our implementation to preserve low ingestion delays even as event throughput increases.