Orb now automatically generates receipt PDFs when an invoice is paid. This includes payments made via auto-collection, through the invoice or customer portal, or when an issued invoice reflects a $0 balance.

Receipt PDFs are:

• Included as attachments in the payment success email.
• Downloadable from the invoice portal, customer portal, and the invoice page in the Orb dashboard.
• Accessible via the API on the invoice resource, with a download link available for each successful payment attempt.

We've added additional columns to the Invoice CSV and Invoice line item CSV downloads from Orb, including:

• Credit note details
• Prepaid credit application amounts
• Pricing currency
• Gross and net line item amounts
• Net invoice amounts

Simplify invoice reporting — reconcile AR and credit notes, track adjustments and prepaid credits all in one place.

⚠️ Action required: If you rely on these CSV downloads for any downstream reporting or integrations, please review and update any dependent queries, scripts, or analyses. The new fields and formatting may affect existing workflows.

Look for it in your Invoices tab, or learn more in our docs.

You can now configure Orb to automatically roll over invoice amounts that are too small to charge.

Charges below Stripe's minimum transaction limit will be automatically deducted from the customer's balance and used to pay the invoice. Customers won't receive emails for these small invoices, and the negative balance will automatically roll forward onto future invoices issued.

Try it out now, or learn more about invoice collections in our docs.

You can now provide a custom invoice due date for tighter collections control in Orb, most notably in the case of backdated billing actions.

Additionally, control how invoice due date is calculated in Orb by default for more accurate reporting. Find this setting in the Invoices tab of your account settings. 

Try it out now, or learn more about invoice collections in our docs.

Orb now supports Apple Pay, Google Pay, and Amazon Pay for both automatic payment collection as well as manual invoice payment in the invoice and customer portals.

To enable these methods, head to your Stripe Dashboard → Payments → Payment Methods. In the configuration labeled “Default — Orb Configuration”, simply toggle on the payment methods you’d like to offer.

These options will now appear automatically during checkout and can be saved for future use — no additional setup required.

Orb now has support for creating hierarchical relationships between your customers to power flexible pricing, usage aggregation, and invoicing.

This capability is particularly valuable when your customers desire to aggregate usage across multiple customers on a single parent invoice while maintaining the ability to configure pricing per customer or groups of customers.

Learn more about this new powerful capability in our product documentation

In-arrears fixed fees can now be denominated in virtual currencies (custom credits). These fees will automatically deduct from customers' prepaid credit balances, similar to usage-based fees.

This enhancement enables new pricing scenarios — for example, you can now set enterprise support fees in credits that draw from the customer's prepaid enterprise commitment rather than triggering a separate charge.

We have launched a new API endpoint for creating credit notes, enabling you to issue credit notes for specific line items on an invoice. This feature allows for programmatic issuance of credit notes, supporting bulk actions for multiple customers and enhancing customer experience by providing faster processing for refunds or adjustments.

For detailed information on how to credit an invoice, refer to the credit notes section in our documentation.

Orb Invoicing now supports the ability to send invoice emails from your own domain. This allows you to fully control the domain and sender of all invoice emails, helping to build confidence when sending invoices to your customers. Learn more here.

For customers with custom email domain support included in your plan, please reach out to your support representative to configure the feature. 

Orb now supports adding negative line items when editing an invoice in the Orb webapp! If you want to credit a customer's invoice or correct a mistake on an invoice, creating a negative line item in invoice edits is an easy way to ensure the customer's invoice is issued correctly and without confusion.