What's new in Orb

7 months ago

Hide zero quantity line items on customer-facing invoice displays

Orb supports hiding zero-quantity line items and sub-line items on the invoice in the customer portal and PDF. In this simplified view, customers can easily see which line items resulted in charges.

This feature can be configured within the Invoice settings under Settings → Invoices → Invoice display.



a year ago

Customer portal now available

The new Orb customer portal is now available.

With the customer portal, your customers have a central place where they can view their full invoice history.

Customers can also get a glimpse of their consumption rate for the current billing cycle. Any invoices that require action are automatically surfaced to customers, to help improve collections.

Customers can pay their invoices directly, just as they have been able to with Orb Invoices.

To provide access to the portal for your customers, visit the internal customer view and click the three-dot menu at the top of the page or use Orb's get customer API endpoint.

You can read about sharing invoices and the customer portal in our docs here.