Credit notes are now available in Orb! Credit notes will allow you to issue a credit for an already issued invoice, thereby decreasing the amount due or, if the invoice is already paid, by adjusting the customer balance as a result. Any credit notes that reduce the amount due on an invoice will be visible in the Orb Invoicing portal for your customers. There is now a new button visible for eligible invoices to issue a credit note.

Credit notes can be issued for up to the full invoice amount and support providing an optional memo to provide customers more specific information.

The full documentation for credit notes can be found here.