We’re excited to announce a new enhancement to our Stripe integration: Orb now supports syncing customer addresses directly from Stripe. This upgrade eliminates manual address entry and ensures your billing and tax workflows run smoothly.

🌟 Why this matters 

Many of our customers faced  billing issues and invoice failures when address data in Stripe wasn’t reflected in Orb. This gap created operational overhead and made it difficult to maintain accurate tax calculations. 

With this new feature:  
- Customer addresses will automatically sync from Stripe when an Orb customer is linked to a corresponding Stripe customer.
- Address updates in Stripe will be reflected in Orb automatically—no manual input required.
- This feature is can be toggled through the Integrations tab under Settings, so you have control over when and how syncing happens.


🔍 Use Case: Tax Integration Support 

This upgrade is part of our broader initiative to enhance tax readiness and automation. Many tax providers require accurate billing and shipping addresses for compliance and jurisdictional calculation. With synced data from Stripe, you can now:

-   Avoid misapplied taxes or missing tax data due to incomplete addresses.
-   Reduce friction in integrating Orb with tax engines.
-   Confidently support invoicing requirements.

⚙️ Configuration 

You can enable the feature with a single toggle: Settings > Integrations > Stripe > Sync customer addresses This creates a one-way sync from Stripe → Orb. Addresses in Orb will not update Stripe, and unlinked Orb customers will remain unaffected.